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Delta
T-Selling is about selling to companies as opposed to
consumers - and specifically business companies as opposed to
retail.
Delta
T-Selling works in any sized company in which there is a sales
manager with people reporting to them.
Defined as
Sales System Management, Delta T-Selling defines a Sales
System as anything and anyone that influences how much a
company sells.
Take the
example provided by Dietrich Legat - the concept's founder:
Imagine you’re stuck in a traffic jam. Are great driving
skills going to help you? No! There is a block further up the
road – a constraint. The same applies in sales.
If there
is a constraint in your sales system, brilliant sales process
skills are useless. While sales representatives should be
trained in the sales process this should not be the focus of a
sales improvement initiative. Top management must take
control: constraints are rarely in the sales funnel as is
generally assumed.
The key to
unblocking the power of your sales force is to find the
constraint in your sales system. Often companies are not
looking at their constraints; they’re looking at their
budgets. Most companies are constrained by policy – their
sales opportunities are constrained by ingrained
organisational rules and procedures.
In Delta
T-Selling an opportunity is ‘where you can help the customer
resolve a constraint’. Opportunities are not found or
recognized, they must be created. To achieve this, one must
study the customer’s constraint situation then DESIGN the
opportunity.
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